TOWING PLANNING · HOMESTEAD
Arranging a Tow When You Are Away from the Vehicle in Homestead
You may need to organize a scheduled tow while someone else is with the vehicle. Start by telling dispatch that you are away from the pickup location so nobody assumes you can provide immediate access.
Confirm the vehicle's current location
Ask the person on site to verify the address and parking position. An old photo or an earlier location message may no longer be accurate. Explain which details you have confirmed and which you are receiving secondhand.
Discuss release requirements
Ask dispatch what authorization and key arrangements are needed for your situation. Name the on-site contact and confirm that they agree to help. Do not assume that being a relative, neighbor or employee automatically gives someone permission to release the vehicle.
Stay available for decisions
Keep a callback number active and give the on-site contact the agreed dispatch information. Confirm who can approve a destination or scope change. If nobody authorized can be reached, discuss the situation before pickup rather than leaving the driver with conflicting or incomplete instructions.
Resumen en español
Si no estás junto al carro, confirma su ubicación actual y quién puede entregarlo. Pregunta qué autorización necesitan y mantente disponible para aclarar cambios.
Discuss your towing request
For service details and current availability, visit Homestead or call (305) 457-0817.